Transform Your Living Space

1. Acceptance of Terms

By accessing and using Fine Crafted Living Digital's services, you agree to be bound by these Terms of Service and all applicable laws and regulations.

2. Services Description

Fine Crafted Living Digital provides a platform connecting customers with artisan craftsmen for custom furniture, home decor, and interior design services. We facilitate transactions but do not directly manufacture products.

3. Custom Orders and Timeline

Custom orders require a 50% deposit upon agreement. Timeline estimates are provided by individual craftsmen and may vary due to material availability and complexity. We will communicate any delays promptly.

4. Quality Guarantee

All work is guaranteed for craftsmanship defects for 2 years from delivery. Normal wear and tear, misuse, or accidental damage is not covered. Repairs will be evaluated case-by-case.

5. Payment Terms

Payments are processed securely through our platform. Final payment is due upon completion before delivery. We accept major credit cards and bank transfers.

6. Cancellation Policy

Custom orders may be cancelled within 48 hours of agreement for full refund. After work begins, cancellation fees apply based on completion percentage.

7. Limitation of Liability

Our liability is limited to the purchase price of services. We are not liable for indirect, consequential, or punitive damages.

8. Modifications

These terms may be updated with 30 days notice. Continued use constitutes acceptance of modified terms.

Information We Collect

Personal Information: Name, email address, phone number, billing address, and project details you provide when requesting services.

Automatically Collected: IP address, browser type, device information, and usage patterns through cookies and analytics tools.

How We Use Your Information

• Process and fulfill your custom orders and service requests
• Communicate project updates and delivery information
• Improve our platform and customer experience
• Send promotional materials (with your consent)
• Comply with legal obligations and prevent fraud

Information Sharing

We share information with:

• Artisan Partners: Project details necessary to complete your order
• Service Providers: Payment processors, shipping companies, and technology partners
• Legal Requirements: When required by law or to protect our rights

Data Security

We implement industry-standard security measures including encryption, secure servers, and access controls to protect your personal information.

Your Rights

You have the right to access, correct, delete, or port your personal data. Contact us at [email protected] to exercise these rights.

Cookies and Tracking

We use cookies for functionality, analytics, and marketing. You can manage cookie preferences through your browser settings or our cookie consent tool.

Data Retention

We retain personal information for as long as necessary to provide services and comply with legal obligations, typically 7 years for transaction records.

Contact Information

For privacy-related questions, contact our Data Protection Officer at [email protected] or call +1 (312) 555-7842.

What Are Cookies

Cookies are small text files stored on your device that help us provide and improve our services. They remember your preferences and enable certain website functionality.

Types of Cookies We Use

Essential Cookies (Always Active)

• Authentication: Remember your login status and secure sessions
• Security: Protect against cross-site request forgery and other attacks
• Functionality: Enable core website features like shopping cart and form data

Performance Cookies (Optional)

• Google Analytics: Track website usage and performance metrics
• Load Balancing: Optimize website speed and reliability
• Error Tracking: Identify and fix technical issues

Marketing Cookies (Optional)

• Social Media: Enable sharing and integration with social platforms
• Advertising: Display relevant ads and measure campaign effectiveness
• Personalization: Customize content based on your interests

Managing Cookies

You can control cookie settings through:

• Our cookie consent banner when you first visit
• Your browser settings to block or delete cookies
• Third-party opt-out tools for advertising cookies

Third-Party Cookies

Some cookies are set by third-party services we use:

• Google Analytics: Website traffic analysis
• Facebook Pixel: Social media integration and advertising
• Payment Processors: Secure transaction processing

Cookie Consent

By clicking "Accept All" you consent to all cookie categories. You can withdraw consent at any time by updating your preferences or contacting us.

Last Updated: January 2024

Your Rights Under GDPR

As a data subject, you have the following rights regarding your personal data:

Right to Information

You have the right to know what personal data we collect, why we collect it, how we use it, and who we share it with.

Right of Access

You can request a copy of all personal data we hold about you. We will provide this within 30 days of your request.

Right to Rectification

You can request correction of inaccurate or incomplete personal data we hold about you.

Right to Erasure (Right to be Forgotten)

You can request deletion of your personal data when it's no longer necessary for the original purpose or you withdraw consent.

Right to Restrict Processing

You can request that we limit how we use your personal data in certain circumstances.

Right to Data Portability

You can request a copy of your personal data in a machine-readable format to transfer to another service provider.

Right to Object

You can object to processing of your personal data for marketing purposes or based on legitimate interests.

Rights Related to Automated Decision Making

You have rights regarding automated decision-making and profiling that significantly affects you.

Legal Basis for Processing

We process personal data under the following legal bases:

• Consent: When you provide explicit consent for specific processing activities
• Contract: To perform our contractual obligations to provide services
• Legal Obligation: To comply with applicable laws and regulations
• Legitimate Interest: For business operations that don't override your rights

Data Protection Officer

Our Data Protection Officer can be contacted at:

Email: [email protected]
Phone: +1 (312) 555-7842
Address: 847 North Michigan Avenue, Chicago, IL 60611, USA

Supervisory Authority

You have the right to lodge a complaint with your local data protection authority if you believe we have not handled your personal data properly.

How to Exercise Your Rights

To exercise any of these rights, contact us using the information above. We will respond within 30 days and may request identity verification for security purposes.

Digital Millennium Copyright Act Compliance

Fine Crafted Living Digital respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA). This policy outlines our procedures for handling copyright infringement claims.

Reporting Copyright Infringement

If you believe your copyrighted work has been used on our platform without permission, please provide our DMCA agent with the following information:

Required Information for DMCA Notice:

1. A physical or electronic signature of the copyright owner or authorized representative
2. Identification of the copyrighted work claimed to be infringed
3. Identification of the infringing material and its location on our website
4. Your contact information (address, telephone number, email address)
5. A statement that you have a good faith belief that the use is not authorized
6. A statement that the information is accurate and you are authorized to act on behalf of the copyright owner

DMCA Designated Agent

Send DMCA notices to our designated agent:

DMCA Agent - Fine Crafted Living Digital
Email: [email protected]
Phone: +1 (312) 555-7842
Address: 847 North Michigan Avenue, Chicago, IL 60611, USA

Counter-Notification Process

If you believe material was removed in error, you may submit a counter-notification including:

1. Your physical or electronic signature
2. Identification of the removed material and its former location
3. A statement under penalty of perjury that removal was due to mistake or misidentification
4. Your contact information and consent to jurisdiction

Repeat Infringer Policy

We maintain a policy of terminating accounts of users who are repeat copyright infringers in accordance with Section 512(i) of the DMCA.

Good Faith Requirement

Please ensure that your DMCA notice is submitted in good faith. False claims may result in liability for damages, including legal fees and costs.

Response Timeline

We will respond to valid DMCA notices promptly, typically within 3-5 business days. Infringing material will be removed or disabled as soon as reasonably possible.

Safe Harbor Provisions

This policy is designed to comply with the safe harbor provisions of the DMCA. We reserve the right to modify this policy at any time.

Last Updated: January 2024